Privacy Policy

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AccuDocx respects the privacy of all individuals who visit our website. This Privacy Policy reflects the information AccuDocx collects and the manner in which it is used. This Privacy Policy, hereinafter “The Policy” describes how the services provided by the system hosted at This privacy policy is part of the Terms and Conditions for use of AccuDocx Telemedicine Services.

Please read this Privacy Policy carefully to understand how your Personal Information will be treated when you use our website.

Treatment of Personal Data

When you voluntarily provide us with personal data, you are authorizing us to use such Personal Information in accordance with the terms and conditions of our Privacy Policy.

AccuDocx can store and process your personal data to better understand your needs and how we can improve our products and services. In addition, we may use your personal information to contact you, including by electronic means such as e-mail, fax, mobile messages or the like, for example, to personalize the information of the products or services that we offer, marketing or promotion or to respond to your comments or requests for information.

The data indicated with an asterisk * are mandatory to be able to provide the service or information requested, otherwise the requested service cannot be provided.

Medical Information

An important part of our privacy policy is the section that explains your rights to your medical information. Under this policy, you have the right to inspect and obtain a copy of medical information that may be used to make decisions about your treatment. This usually includes medical records and bills, but may not include mental health information. We reserve the right to charge a fee to cover the cost of providing you with your medical records.

Personal Data Protection

AccuDocx uses strict security measures to protect personal information and prevent its disclosure to third parties without the user’s permission. To this end, data storage devices are maintained in a secure facility with restricted physical access and firewalls and other measures are used to restrict electronic access. Access to personal information is only given to AccuDocx internal staff who require the information to perform a specific job.

AccuDocx will keep user data safe, so cooperation with our security controls may be necessary before revealing any information. The information will be withheld for a reasonable period, or while legally required. In this regard, payments made through AccuDocx are made through a certified payment provider provided by a third party and AccuDocx does not store the complete credit card details, which is why it is not responsible for errors or losses in payments or transfers of money.

Email Addresses

AccuDocx will not sell or disclose your contact information to third parties. When you send comments, questions, suggestions or opinions to AccuDocx via email and include an email address or contact information AccuDocx can use this information to respond to you. AccuDocx will not sell or disclose your contact information to any third party. However, we may, on rare occasions, send emails to our users with information from AccuDocx.

Changes in the Status of the Company

AccuDocx reserves the right to disclose the information collected to any new owner in the event of a property agreement with another company. AccuDocx will not disclose, sell or distribute the information to third parties without permission unless required by law.

Use of Cookies

AccuDocx uses cookies to allow web users to be recognized on all pages and also to allow user options to be remembered. Cookies are also used to simplify the login procedure, and to monitor the use of the monitor.


It is advised that children under fourteen who access this website without notifying their parents, should not register as a user and incorporate their data since in this case, the consent of the parents or guardians is required for the processing personal data. In no case shall the data concerning the professional, economic or intimate status of the other members of the family be collected from the minor without the consent of the other members of the family.

Modification in Privacy Policy

AccuDocx reserves the right to modify this Privacy Policy. In such cases, AccuDocx will announce on this website the changes introduced with reasonable anticipation of its implementation. The continued use of the AccuDocx website after any changes to this Privacy Policy have been entered will mean that you have accepted such changes.